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CHAPTER 1: INTRODUCTION 7
Workstation
A Workstation license can be assigned to any type of device, be it a Windows or non-Windows
system. For example, a Linux box which is discovered as a node and which does not support any
of the infrastructure services will be assigned a Workstation license. Similarly, a desktop
Windows system will be assigned a Workstation license.
A workstation device is eligible for the following functionality:
• Capability scans once every 24 hours for new services and/or inventory information
You can transition a device with a Workstation license to any of the following licensed states:
• Server (if the device is a Windows system which supports WMI)
• Infrastructure (if the device is a node)
• Promoted Workstation
• Unmanaged
Promoted Workstation
Promoted Workstation licenses provide a mechanism for you to obtain additional polling and
performance data from a troublesome device on a temporary basis without taking up a Server or
Infrastructure license. The only way for a device to be assigned a Promoted Workstation license
is to assign the license through the web user interface. There are a total of five promoted
workstation licenses available with a CC-NOC appliance.
A promoted workstation device is eligible for the following functionality:
• Capability scans once every 24 hours for new services and/or inventory information
• Service availability polling
• SNMP performance data collection
• Windows performance data collection
• SNMP performance thresholding
• Windows performance thresholding
You can transition a device with a Promoted Workstation license to any of the following licensed
states:
• Workstation
• Server (if the device is a Windows system which supports WMI)
• Infrastructure (if the device is a node)
• Unmanaged
- CommandCenter 1
- FCC Information 3
- Japanese Approvals 3
- Safety Guidelines 4
- Rack Mount Safety Guidelines 4
- Contents 5
- IGURES vii 7
- Figures 9
- IGURES 10
- IGURES xi 11
- Chapter 1: Introduction 13
- Intended Audience 14
- Terminology/Acronyms 15
- CHAPTER 1: INTRODUCTION 5 17
- Licensing Explained 18
- Workstation 19
- Promoted Workstation 19
- Power Down CC-NOC 21
- Appliance Shutdown/Restart 21
- Appliance Network Settings 21
- Configure Date and Time 22
- Configure Network Connection 23
- Outgoing Email Communication 24
- Change Nameserver Addresses 25
- Edit Discovery Ranges 25
- Edit SNMP Ranges 27
- Configure Scheduled Outages 28
- Configure Pollers 30
- Figure 14 Device Totals 32
- Configure Outage Report 34
- Configure a CC-SG 35
- Disconnect a CC-SG 38
- Delete a CC-SG 38
- Multi-Site Management 39
- Configure Event Forwarding 40
- Configure Trap Relaying 41
- Discover a Single Device 42
- Administrator Tools 44
- Send Incident Report 45
- Generate Diagnostics File 46
- Establish Support Connection 46
- Download Data Archives 47
- Advanced Administration 47
- Figure 42 System Updates 48
- Figure 43 Download Updates 48
- Figure 44 Install Updates 49
- Figure 46 View All Updates 49
- Figure 47 View All Updates 50
- Data Backup and Restore 51
- Manage Routes 52
- Figure 51 Manage Routes 53
- Install CC-NOC License 55
- Installed Appliances List 56
- Ethernet TAP 57
- Deployment 58
- Manage Signatures 65
- ProxyInstaller 68
- Management naming resolution 72
- Properties Dialog Box 74
- Command Line Interface 75
- Figure 79 Manage Devices 76
- Edit WINS Settings 77
- Figure 81 Edit WINS Settings 78
- Edit LMHOSTS File 79
- Vulnerability Scan Levels 82
- Figure 89 Admin Status 85
- Add/Edit a Notification 86
- Configure Notification Paths 93
- Configure TAP Paging 98
- Add a new TAP Service 99
- Edit Modem Parameters 100
- Chapter 7: Managing Assets 101
- Figure 114 Importing assets 102
- Export Assets 103
- Clear All Asset Records 104
- Create, Modify, Delete Users 105
- Edit a User 106
- Configure Categories 108
- Web Servers 109
- Configure Views 111
- Add/Modify an Existing View 112
- Map Users 113
- Appendix A: Specifications 115
- Electrical Specifications 116
- Appendix B: Troubleshooting 117
- RAID Array Failure 118
- The CC-NOC Services 118
- Capability Scanning 119
- Pollers 119
- Notifications 119
- SNMP Data Collection 120
- Vulnerability Scanning 120
- Windows Management 120
- Your Network 121
- Raritan Support Structure 121
- Discovery 121
- Systems? 122
- Scanning Interfaces 122
- Re-Parenting 123
- : TROUBLESHOOTING 115 127
- Historic Data and Graphs 129
- Additional Support 130
- : TROUBLESHOOTING 119 131
- Overview 133
- Windows Performance Metrics 136
- Thresholding 138
- Management 141
- Intrusion Detection Events 145
- Event Categories 146
- What do I do when… 146
- What if I have been hacked? 147
- Security – An Elusive Goal 147
- Available values 149
- Notification: 149
- Events: 149
- Assets: 150
- Management’s Necessary Evil 151
- HTTP Synthetic Transaction 152
- Additional Notes 154
- 255-80-5301-00 155
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